**Please note that online requests will only be processed for members who joined Gold’s Gym Camas, Vancouver Mall, Vancouver Hazel Dell, Tigard, Kirkland, or Woodinville. If you belong to a different Gold’s Gym, we kindly request that you get in touch with your home gym directly for assistance.
Cancel your membership online:
- You will need your membership agreement number. You can retrieve your agreement number here: https://www.myiclubonline.com/iclub/members/signin#retrieveagreement
- Go to www.myiclubonline.com
- Sign in or click on “Register” to create an account.
- Select the “My Agreement Info” tab. Click “Request Cancel”
- Fill out all the information on the form.
- Click the “Submit Cancel Request” button.
- A summary will be sent to your email on file.
*If you encounter any difficulties while trying to log in or register, please don’t hesitate to reach out to one of our friendly representatives.
PHONE 888-827-9262
EMAIL: [email protected]
Please note that your local gym staff won’t be able to help with MYiCLUBonline account-related issues.
General cancelation policy
- Month-to-Month: Can be canceled with a 30-day notice required that may include one (1) final billing.
- Installment: Cannot be canceled during your initial term unless you can provide proof of move more than 25-miles from the club and you will be required to pay an early termination fee of $125.00. Or if you can provide a letter from a physician stating you have a permanent disability.
To submit a Kid’s Club Cancellation request:
Email us at [email protected].
Include your membership agreement number. You can retrieve your agreement number here: https://www.myiclubonline.com/iclub/members/signin#retrieveagreement
Include all of the following information in your request:
- First and Last Name:
- Child / Children First and Last Name/s:
- Agreement Number:
- Contact Phone #:
- Reason for Cancellation:
A confirmation email will be sent with any details regarding your request within 7-10 business days.
- Kid’s Club add on’s can be canceled with 30-day notice required that will include one (1) final billing.
To submit a freeze request ($15.00 per month):
Email us at [email protected].
Include your membership agreement number. You can retrieve your agreement number here: https://www.myiclubonline.com/iclub/members/signin#retrieveagreement
Include all of the following information in your request:
- First and Last Name:
- Agreement Number:
- Home Gym:
- Camas, Vancouver Mall, Vancouver Hazel Dell, Tigard, Kirkland, or Woodinville.
- Date Of Birth:
- Contact Phone #:
- Reason for Freeze:
- Length of Freeze (1-6 months)
A confirmation email will be sent with any details regarding your request within 7-10 business days.
- Freezes will be set up from bill date to bill date.
- Membership must be in good standing, all initiation fees paid, current on monthly dues, provide at least ten days’ notice for a freeze request to allow us to process your request.”
- If billing is less than 24-hours from your request, the freeze will take effect your next billing date.