You asked for it… now it’s here!
Effective October 1, you will be able to sign up for SPINNING classes on your mobile device or PC.
For SPINNING class only (to start anyway)… no more standing in line, getting to the gym 15 mins. or more early to ensure you get a space, leaving another class early to get in line, and no more class passes!
We are pleased to offer a new, more efficient and effective way to reserve your spot in SPINNING classes going forward. We have partnered up with MINDBODY, an industry leader in online class schedule enrollment. Here’s what you need to do prior to October 1.
- From your mobile device, download “MINDBODY” from the App Store or Google Play Store. Or click here: get.mndbdy.ly/s1ud/kO5E1JtxLr
- From your PC, visit https://clients.mindbodyonline.com
Search for our club by typing in “Gold’s Gym”. Don’t forget to save us as a “favorite” for easy access later! You will need to register online and establish a username and password to get access to the schedule.
From here, you will be able to view all of our daily SPINNING classes on an easy to read schedule, in which you can now enroll for a spot up to 7 days in advance!
With this great new feature, we needed to also establish a few guidelines and procedures to make online enrollment work successfully.
1. Enrollment / Wait List – You can now enroll up to 7 days prior to the day/time of your desired SPINNING class. Enrollment is on a first come, first serve basis.
In the event a class has full attendance, you may enroll on the wait list. If and when a member in the session decides to remove their enrollment, the next member on the wait list will be automatically placed into the session, in order of enrollment on the wait list.
2. Cancellation – You must provide a 2 hour notice of cancellation for any class. We want to give those on the wait list enough notice that there is now an open space in the class that they can claim and arrange to attend. Forgot to cancel? First time we understand, but failure to provide 2 hour notice of cancellation after that will result in a $10 fee that will be charged to your membership. Notice of cancellation consists of in person at the club, online via the MINDBODY app, or over the telephone ONLY. Email is not an acceptable form of cancellation. Sorry!
We hope you are as excited as we are to make this great new feature available. Please be patient as we understand there may be some hiccups when we first launch this system in the first week of October, but we are confident that this will only add to your positive experience in the club.
If you need assistance downloading the app or signing up, please don’t hesitate to ask us at the Member Services desk. We are here to help!