Gold’s Gym Cancellation Procedures

In order to cancel, the buyer must ensure the following four guidelines have been completed:

1. The initial term of your agreement is completed
2. You are not currently posting a past due balance on your account
3. Buyer must provide a minimum 31 days’ notice prior to your next scheduled monthly dues payment to avoid an additional monthly payment
4. Buyer is responsible for notifying member services upon cancellation of any other services that need to be cancelled, including family memberships and personal training.

5. If buyer is in term, and needs to cancel, buyer must provide the following plus a 31 day notice prior to next draft for cancellation to be processed:

-Must provide proof of move (more than 25 miles away from Gold’s Gym).

- Pay a fee of 50.00 if fulfilled over half of the agreement, and 100.00 if fulfilled under half of the agreement.For PT contracts it is a fee of 150.00 or 250.00.

-Medical and military cancels and freezes require documentation

6. The buyer may cancel this agreement within 5 business days after the date of the agreement, excluding weekends or holidays, by calling member services at the number below.

To process cancellation please call member services at (800) 693-3948